TTNRT statistics - Unknown server failure – Incident details

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Unknown server failure

ResolvedMajor outage5 hours 11 minutes

Affected

US Midwest Region

Major outage from 2:12 PM to 7:24 PM

Account Management Portal

Major outage from 2:12 PM to 7:24 PM

TTGit

Major outage from 2:12 PM to 7:24 PM

Gateway Server

Major outage from 2:12 PM to 7:24 PM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We have identified that the DNS settings are the cause behind this failure. We are beginning to implement a fix to hopefully resolve the issue.

  • InvestigatingUTC

    We are currently investigating this incident. Please understand that due to the lack of our engineering staff, it may take a day or two to figure out the cause of this incident. We apologize for any inconveniences this may have caused.